Incidents

We are experiencing major disruptions on various services. We are trying to solve the problem as soon as possible.

Chapter IV Ask : High (unavailable)

Chapter IV Consultation : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Member Data : High (unavailable) This service is protected by redundancy so impact for end users is reduced.

mycarenet@mloz.be

We are experiencing disruptions on the following services. Our teams are working to solve the problem. We will keep you informed of the follow-up.

Chapter IV Ask : High (unavailable)

Chapter IV Consultation : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)

High response times causing unavailability

Chapter IV Ask : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Medium

eAttest : Unavailable

eAttest : Unavailable

Steve Wybouw

eAttest : UnAvailable

eAttest : UnAvailable

Steve Wybouw

High response times

Chapter IV Ask : High (unavailable)

GMF (Sync) : High (unavailable)

Tarification : High (unavailable)

Medical House Subscription : High (unavailable)

Member Data : Medium

Issue with Migration of our communication platform in the Production environment (impact on all asynchronous flows) ...

Invoicing (Async) : High (unavailable)

Admission Management (Async) : High (unavailable)

Insurability Legacy (Async) : High (unavailable)

MedAdmin (Async) : High (unavailable)

Between 11H50 and 12H25, one node encountered network issues.

FarmaFlux recently encounters an increasing number of network-related issues causing business applications -and associated database connections- to stop responding.  So called dropped packets on the network level is detected in this series of incidents.  Root cause not yet defined at date.  

Low: GFD-DPP Consultation was not possible in a few cases.

marc.buckens@apb.be

Portaal MyCareNet voor Raadpleging Verzekerbaarheid en Tarificatie https://prod.mycarenet.be niet mogelijk. Aanmelden en werken via software niet geimpacteerd. - Portail MyCareNet pour la consultation sur l'assurabilité et la tarification https://prod.mycarenet.be pas possible. Les logiciels d'inscription et de travail ne sont pas affectés.

Incident ongoing due to previously announced maintenance. Impact isn't 100% anymore but slower transactions, time-outs, errors are possible : A DB intervention to complete our upgrade to Oracle 19c will take place. The services listed below, as well as the therapeutic link services, will be unavailable during the operation.